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ISO Quality Certification
What Is BS9001:2000?
What Is BS14001?
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Frequently Asked Questions
· What does ISO mean?
· What is ISO?
· What is ISO 9001:2000?
· How long has ISO been in business?
· Why is an ISO 9000 certified system important to me?
· What is the difference between ISO 9000:2000 and ISO 9001:2000 (the new version)
· What are the minimum procedural documents that 9001:2000 require?
· What is ISO 14001?
· How will my business benefit?
· What's a quality management system?
· Why do I need it?
What does ISO mean?
The Greek word for equal… balanced… equitably
What is ISO?
It is the confederation for standardization, and the term I-S-O represents the name of The International Organization for Standardization, with headquarters in Geneva Switzerland.
What is ISO 9001:2000?
ISO stands for International Organization of Standardisation. In complying with ISO 9001:2000 standards, each company must say what it does through documentation and processes, do what it says through action, and prove it to an independent, objective third party.
How long has ISO been in business?
ISO has been establishing standards since 1906. The ISO 9000 Series for Quality Assurance was introduced in 1993 and has become the most widely-known.
Why is an ISO 9000 certified system important to me?
The ISO 9000 certification gives you assurances that you are doing exactly what you say you are doing.
What is the difference between ISO 9000:2000 and ISO 9001:2000 (the new version)
ISO 9000, original published in 1987 (based on BS 5750, from 1979) and reviewed and updated in 1994. The latest is the 2000 version, for registration namely ISO 9001:2000, published in December 15, 2000. ISO 9001:2000 requires the process approach and that the organization pursues continuous improvements
What are the minimum procedural documents that 9001:2000 require?
These are absolute minimum: 1. Control of Documents, 2. Control of records, 3. Internal Audits, 4. Control of non-conforming product, 5. Corrective action, 6. Preventive action.
What is ISO 14001?
ISO 14000 is a SERIES of international standards on environmental management. It provides a framework for the development of both the system and the supporting audit program.
How will my business benefit?
Quality management is not just about compliance with a set of standards. It's about developing a competitive edge, opening up new markets as well as showing clients, customers and employees your commitment to best practice. It will stimulate a quality culture which will energise your entire organisation.
What's a quality management system?
It's a common sense, well documented business management system; applicable to all business sectors, which helps to ensure consistency and the improvement of working practices, including the products or services provided.
Why do I need it?
There are many benefits to be gained; for example:
· Improved productivity and efficiency, often leading to cost reductions.
· Improved consistency of service/product performance and therefore, higher customer satisfaction levels.
· Improved perception of the organisations image, culture and performance.
· Improved communication, morale and job satisfaction - staff understand what is expected of them and each other.
· Competitive advantage and the potential for increased marketing and sales opportunities.
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