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Polimoon


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Polimoon

Customer Profile________________________________
Polimoon Packaging has been a leading name in packaging for fifty years. As a European developer and producer of products manufactured in plastic they supply a wide range of packaging for customers in consumer, chemical and medical industries. They employ over 2000 people throughout 11 countries.  Problem / Brief_________________________________ Polimoon strive to achieve a high degree of efficiency and quality in all aspects of their operations to maintain a competitive edge. To continually ensure effective communication internally and externally Polimoon need reliable conference facilities. Previously the company used a basic in house system, but this would only allow small groups to participate and was complex to use. Furthermore the system was costly and unable to meet business demands.    In addition to this, Polimoon’s international call costs from mobile phones were escalating at an alarming rate.  Polimoon urgently required a conference system which would be very cost effective, reliable, and in particular, user friendly. The company also sought a solution to reduce international telecom costs.   The Cambridge Tele.com Solution__________________ For conferencing requirements Polimoon chose the MeetMe Conference Service from Cambridge Tele.com. The company selected the service as it is simple and cost effective whilst providing a wide range of features. More recently, it has introduced Cambridge Tele.com’s Mobile International Access Gateway providing cost savings on all international calls from mobile phones. Andrew Brierley, Business Systems Manager (Polimoon Packaging) said “Cambridge Tele.com have provided us with some innovative products which have had significant impact on reducing telecoms costs and improving functionality”.   Business Benefits_______________________________ Polimoon has been using the MeetMe Conference system for some time now. Initially a controlled facility, the system has proven so easy to use employees are now able to set up conference calls internally, externally or both. Potentially the entire local workforce of 900 users could be on the system at one time.  “Employees have been extremely impressed how easy the system is to set up, especially using the calendar and e-mail facility” said Andrew Brierley. Another valued benefit for Polimoon is reducing their international call costs from mobile phones by a massive 70% through the Mobile International Access Gateway service.  Customer Comments____________________________ “Polimoon is beginning to reap considerable benefits from Cambridge Tele.com.The products they have provided are proving to be very cost effective and time saving. In addition to this we are receiving a very reliable, efficient, quality service achieved through their willingness to listen and make changes based on the feedback they are given. We have developed an excellent working relationship with Cambridge Tele.com and are impressed with their ability to be flexible thus grow and adapt to our needs.” Andrew Brierley   Ongoing______________________________________ Following on from these successes, Polimoon are currently implementing Cambridge Tele.com’s Mobile International Access CallBack service. This will provide Polimoon with a 50% - 70% saving on calls back to UK when travelling overseas.


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